Led by Mr. Rajbir Singh, the centre has 30+ medical staff supporting different aspects of patient care. A dedicated medical team can assist with routine health monitoring and respond when patients experience difficulties during treatment. The facility also provides a 24-hour ambulance service, offering transportation support when an urgent medical situation requires timely movement or assistance.

Rehabilitation can also involve identifying the factors that make recovery difficult. Counselling and guided interactions may help patients recognise triggers, understand recurring behaviours, and develop practical responses to cravings, stress, and emotional pressure. Establishing healthier daily habits during treatment can further make the transition back to family and social life more manageable.

The centre reports a 93.25% success rate. This is a centre-provided figure and has not been independently verified. Treatment outcomes can vary from one person to another depending on substance-use history, physical condition, participation in the programme, and support available after discharge.

The programme is listed at ₹14,499, providing a clear starting point for discussing treatment costs. Before admission, families can ask about the services covered by the fee, treatment duration, medical supervision, counselling, accommodation, ambulance arrangements, and aftercare. These details can help individuals assess whether a Rehabilitation Centre in Srinagar matches their particular recovery requirements.